The Importance of Customer Service in an IT World

Last week, millions of businesses were interrupted when GoDaddy’s hosting, email, and DNS services crashed. The ripple effect was felt across the internet. Businesses that relied on GoDaddy’s services experienced hours of frustration when their websites were down, email was completely inaccessible and Go Daddy’s customer service department was so overwhelmed with angry customers that all business owners could do was to sit and wait. It was a nightmare situation for those who rely on technology to get things done and keep their businesses afloat. In tech circles, there have …

Learn More About Entec Complete Care Support

IT managers have a lot on their plates. If you find yourself continually taken away from mission critical projects to handle the “issue of the day,” we sympathize. And we have what could be a solution, too … outsource a significant portion of your current workload. One of the best ways to do that is to engage Entec Systems to handle routine maintenance and protection services with our tailored Complete Care package. Entec Systems Complete Care is a comprehensive approach to network service. Instead of having an IT budget that …