|
Network Health Assessment (Pro-Active IT Budgeting)-The NHA is a head-to-toe examination of a customer's network infrastructure. Looking for deficiencies in hardware, operating system, applications, data backup, technology integration, and security. The standards for measuring deficiencies are industry recommendations for "best practices." The network health assessment describes the nature of the deficiencies, the remedies, and the costs. Our customers can then decide which deficiencies to address and when to address them.
Scheduled Maintenance Agreement (Pro-Active Network Management)-Some of our customers want us to make regular visits to their workplace to conduct routine network maintenance and monitoring. Customers determine the frequency of our visits and can adjust the time up or down as needed. This allows them to budget their IT support in a predictive way on a monthly basis.
Security Upgrades (Pro-Active Upgrades)-All networks will occasionally require security upgrades to some integral component. These components could include operating system upgrades, application upgrades, or even hardware upgrades. These upgrades can be scheduled to minimize downtime costs to the business.
Quick Response (Break/Fix Response)-If a network component fails and your vital computer operations are impaired, you want to know that we will respond promptly, diagnose the problem quickly, and get the network back up in a timely fashion. Our customers have a complete list of all contact telephone numbers in the event they cannot reach their primary or secondary engineers.
Business Strategy and IT Infrastructure Consulting-We make our IT infrastructure recommendations based on the needs of your business strategies and tactics. Because we support a wide swath of businesses, we can introduce ideas developed in one industry to serve the needs of other industries.
|
